AI customer service agent for website and WhatsApp leads.
PingRepli chats with visitors, answers common enquiries, captures their name, phone, email, and intent, then helps your team follow up faster before leads slip away.
No credit card required • Setup in minutes • Built for SME enquiry capture
Most websites lose inquiries because nobody replies fast enough.
- ✕Visitors arrive at night, during weekends, or when your team is busy.
- ✕Traditional contact forms feel slow and collect poor-quality information.
- ✕Small teams miss follow-up opportunities due to no instant first response.
PingRepli turns your website into a lead capture and response engine.
- ✓AI responds instantly to visitors instead of making them wait.
- ✓Lead details are captured in a structured, organized way for your team.
- ✓Important inquiries show up in your inbox immediately to improve speed-to-lead.
Everything you need to handle website inquiries with more speed.
PingRepli is designed for small and growing businesses to respond faster, collect better lead data, and reduce missed opportunities.
Simple enough for SMEs. Powerful enough to stop losing leads.
Add PingRepli to your website
Create your account and place the chat widget on your site.
AI chats with visitors instantly
The website agent welcomes visitors and gathers inquiry details.
Leads captured automatically
Name, phone, and service interest are organized, not lost.
Your team follows up faster
Inquiries appear in your inbox so you can respond with context.
PingRepli helps SMEs respond faster where customers actually ask questions.
Malaysian customers often ask questions through website chat, WhatsApp, and mixed-language messages. PingRepli helps businesses handle first-response conversations, capture lead details, and pass serious enquiries to the team with clearer context.
Website and WhatsApp enquiries
Support inbound enquiries from visitors who want fast answers before they decide to book, buy, or speak with your team.
Lead capture before bounce
Collect name, phone, email, service interest, and intent before a visitor leaves your website.
SME-friendly follow-up
Give small teams better visibility into customer conversations without hiring more front-desk or admin staff immediately.
Malaysia-ready positioning
Clear content and structured data help search engines understand PingRepli as an AI customer service agent for Malaysian SMEs.
Built for businesses that rely on inbound website inquiries.
Simple annual pricing for SMEs.
Start free, prove the value, then upgrade when you need more leads or team seats.
Free
Best for trying PingRepli on your website
- 1 agent
- 10 leads lifetime
- 50 conversations / month
- Basic inbox
- PingRepli branding
Starter
For solo businesses that want unlimited lead capture
- 2 members
- 1 AI Agent
- Unlimited leads
- Unlimited conversations
- Basic widget customization
- Email notifications
Growth
For small teams that need shared visibility and speed
- 3 members
- 5 AI Agents
- Unlimited leads
- Unlimited conversations
- Shared team inbox
- Better widget customization
Business
For growing SMEs handling more inquiries across the team
- 5 members
- 5 AI Agents
- Unlimited leads
- Unlimited conversations
- More admin controls
- Priority support
Common questions before you get started.
What is PingRepli?
PingRepli is an AI customer service agent for your website and WhatsApp enquiries. It chats with visitors, captures lead details, qualifies customer intent, and alerts your team when a real inquiry comes in.
Is PingRepli only a chatbot?
No. PingRepli is designed as an AI customer service agent. It can answer common questions, collect lead details, support follow-up workflows, and help your team manage incoming enquiries with better context.
Can PingRepli help Malaysian SMEs?
Yes. PingRepli is positioned for Malaysian SMEs and service businesses that rely on website enquiries, WhatsApp conversations, appointment requests, and fast follow-up.
Does PingRepli support WhatsApp enquiries?
PingRepli is built around website and WhatsApp enquiry workflows, helping businesses guide visitors toward structured lead capture and team follow-up.
What counts as a lead?
A lead is a captured inquiry with meaningful contact information such as name, phone, email, service interest, appointment intent, or a clear request to buy or speak with the team.
How long does setup take?
For most SMEs, setup takes just minutes: register, configure your chatbot, place the widget on your site, and test your first chat flow.
Does it work after hours?
Yes. PingRepli can continue handling first-response conversations during nights, weekends, and holidays, helping reduce missed enquiries when your team is offline.
Can I upgrade later?
Yes. You can start with the Free plan and upgrade when you need more conversations, more team access, or additional AI agents.
Start capturing leads automatically today.
Set up PingRepli on your website, let the AI customer service agent handle the first response, and give your team better visibility into every inquiry.