What the dashboard is for
Use the dashboard when you want a fast summary of what is happening across the workspace.
The page is designed to surface important metrics first, then guide you into deeper reporting areas.

Main dashboard overview screen.
The Dashboard is your starting point for a quick business snapshot. It helps admins and operators see current activity before drilling into Inbox, Leads, or Tickets.

Hero image path: /help/dashboard/dashboard-overview-hero.png
Use the dashboard when you want a fast summary of what is happening across the workspace.
The page is designed to surface important metrics first, then guide you into deeper reporting areas.

Main dashboard overview screen.
The top analytics cards act as entry points into focused views such as AI Insights, Lead Capture, and Ticket & Support reporting.
Treat them as shortcuts into operational analysis instead of just static summary blocks.

Analytics dashboard cards section.